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At Tattered Pixie, every piece is handcrafted with love and care, making each item truly one-of-a-kind. Due to the unique nature of my designs and the time-intensive process involved in their creation, I am unable to accept returns or offer refunds. Please review my full policy below:

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All Sales Are Final

Because my items are individually crafted and often made in custom sizing or a range of adjustable sizes, I do not accept returns or exchanges.

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Damaged or Incorrect Items

If your item arrives damaged or if you receive the wrong piece, please contact me within 7 days of delivery at jasmine@tatteredpixie.com with order number, photos and a description of the issue. I will do my best to offer a repair, or replacement.

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Sizing & Fit Assistance

To ensure the best fit, please review all provided measurements carefully before purchasing. If you have any questions about sizing or fit, feel free to reach out before placing your order!

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Alterations & Adjustments

In some cases, I may be able to offer minor alterations for an additional fee. Please contact me for details and availability. This is not available for size adjustable designs, as all measurements are given in the item descriptions and are meant to fit a range of sizes as advertised. 

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Thank you for supporting small, independent artistry! Your understanding and appreciation of my handmade creations mean the world to me.

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